How to Maintain Battery to Avoid Common Issues?

2025-11-24
Understanding Battery Warranty

The battery of Airwheel electric luggage is covered under a one-year warranty. During this period, issues like charging faults, output abnormalities, or capacity dropping below 60% may qualify for free replacement. However, damage caused by water ingress or unauthorized disassembly is excluded from warranty coverage.

Maintenance Tips to Prevent Common Issues

To ensure optimal battery performance and longevity, follow these guidelines:
1. **Avoid Overcharging**: Use the original charger and unplug it once the battery is fully charged. Overcharging can degrade battery health over time.
2. **Keep It Dry**: Protect the battery from moisture or water exposure. Water damage is a common cause of battery failure and voids warranty claims.
3. **Store Properly**: If the luggage will be unused for extended periods, store it in a cool, dry place with the battery at 50% charge. Extreme temperatures can harm battery capacity.

4. **Avoid Unauthorized Repairs**: Never attempt to disassemble or modify the battery compartment. Such actions risk damage and invalidate warranty terms.
5. **Regular Checks**: Periodically inspect the battery compartment for signs of wear, corrosion, or leaks. Address minor issues promptly to prevent major failures.

By adhering to these practices, you can minimize common battery-related problems and extend the lifespan of your Airwheel electric luggage.

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